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Set or reset your password

This page applies to:MindTouch Responsive

This article reviews password requirements for creating or resetting passwords. Having a strong password reduces the chance of someone guessing your password, thus increasing the security on your site.

Create or change your password

Setting a password can be done in two locations, depending on your role: An administrator can set the password in the control panel, either when initially adding a user or later when editing a user. Users, on the other hand, can reset passwords in My preferences.

Choose a strong password

When setting or changing a password, make sure your password meets the following requirements:

  • The password must be at least eight (8) characters in length.
  • The password must contain at least two (2) of the following characters: lowercase, uppercase, number or symbol.

MindTouch does not recognize underscores _ as special characters.

  • The password cannot contain common dictionary words. Use a password generator such as or create variations of words with symbols and numbers, e.g. p@$$w0rd.

Passwords are case sensitive.



Verify requirements

While entering your password, you are notified if you meet the above requirements. A green checkmark indicates requirements have been met; a yellow triangle indicates requirements have not been met. 


MindTouch requires you to verify your password in the Retype New Password field. If you are resetting your password you are also required to enter your previous password.


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