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Setting or resetting passwords

This page applies to:MindTouch Responsive

This article reviews password requirements for creating or resetting passwords. Having a strong password reduces the chance of someone guessing your password, thus increasing the security on your site.


Create or change your password

Setting a password can be done in two locations, depending on your role: An administrator can set the password in the control panel, either when initially adding a user or later when editing a user. Users, on the other hand, can reset passwords in My preferences.

Choose a strong password

When setting or changing a password, make sure your password meets the following requirements:

  • The password must be at least eight (8) characters in length.
  • The password must contain at least two (2) of the following characters: lowercase, uppercase, number or symbol.

Note to user  NOTE:  MindTouch does not recognize underscores (_) as special characters.

  • The password cannot contain common dictionary words. Use a password generator such as or create variations of words with symbols and numbers, e.g. p@$$w0rd.

important note   Passwords are case sensitive.


Verify requirements

While entering your password, you are notified if you meet the above requirements. A green checkmark indicates requirements have been met; a yellow triangle indicates requirements have not been met. 


Note to user  NOTE:  MindTouch requires you to verify your password in the Retype New Password field. If you are resetting your password you are also required to enter your previous password.


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