MindTouch has had five major releases over the years. Not sure which version you are using? The table below and subsequent sections are your go-to source to ensure you are taking advantage of the right support and documentation. Note that early versions of MindTouch are deprecated and are no longer supported.
If you need assistance with identifying the version you are using, please contact MindTouch Support.
Release dates, deployment and support
|Version||Description||Release date||Deployment||Supported through|
|MindTouch Responsive||A responsive and reactive support platform that opens up your support website to all devices.||June 2015||SaaS only||Present|
|SAP Knowledge Central by MindTouch||An pro-active support platform for integration with SAP Cloud for Service and SAP Cloud for Social Engagement.||May 2014||SaaS only||Present|
|MindTouch 4||A pro-active support platform that delights your users. No longer sold.||March 2013||SaaS only||Present|
|MindTouch TCS||A technical documentation platform. No longer sold.||2010||SaaS only||Present|
|MindTouch Platform||Deprecated. An on-premise collaboration suite. No longer sold.||2008||On-premise only||Not supported|
|MindTouch Core||Deprecated. An on-premise lightweight community version of MindTouch Platform. No longer sold.||2006 ||On-premise only||Not supported|
Check the control panel
If you have been designated site administrator, you can determine your MindTouch version through the MindTouch control panel. Depending on the version you are running, you should see the control panel under the Site tools or the Tools menu.
If you do not see a link to the control panel, it is possible that you do not have administrative rights. You may want to check with the site owner to determine if you are an administrator or not.
Check for visual indicators
If you do not have access to your control panel, you may want to simply take a look at the interface you are using. Below are some examples and characteristics of our currently active major releases: MindTouch TCS, MindTouch 4, and MindTouch Responsive.
Please keep in mind that many MindTouch customers employ completely custom branding that may eliminate the ability for you to associate your site with a particular major release.
|MindTouch Responsive|| |
|SAP Knowledge Central by MindTouch|| |
|MindTouch 4|| |
|MindTouch TCS|| |
*Out-of-the-box without branding.