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MindTouch Success Center

What version of MindTouch am I using?

The current major release, called MindTouch (formerly called MindTouch Responsive), was released in June 2015.

Other versions still supported are: SAP Knowledge Central by MindTouch, MindTouch 4 (legacy), and MindTouch TCS (legacy). Earlier versions of MindTouch are deprecated and no longer supported.

Check the control panel

If you are a site administrator, you can determine your version through the MindTouch control panel.  Depending on your version, access the control panel under the Site tools or Tools menu.

If you do not see a link to the control panel, you may not have administrative rights and should ask the site owner. 

Control panel access

Visual indicators

If you do not have access to your control panel, the default user interface for each of the currently active major releases has unique characteristics:

MindTouch (formerly MindTouch Responsive)

  • Has a Draft interface
  • Related articles are at the bottom of your pages
  • The user interface changes as you change the width of your browser

SAP Knowledge Central by MindTouch

  • Related article appear in the right-hand panel
  • Has comments and/or attachments tabs
  • Gray appearance

MindTouch 4

  • Related article appear in the right-hand panel
  • Has comments and/or attachments tabs
  • Gray appearance

MindTouch TCS

  • Tree menu appears in the left-hand panel
  • Edit page and New page links are visible to all users
  • Light blue background

Many MindTouch customers implement custom branding that may modify the default characteristics listed above.

Release dates, deployment, and support

Version Description Release date Deployment Supported

MindTouch (formerly MindTouch Responsive)

A responsive and reactive support platform that opens up your support website to all devices. June 2015 SaaS only Present
SAP Knowledge Central by MindTouch A pro-active support platform for integration with SAP Cloud for Service and SAP Cloud for Social Engagement. May 2014 SaaS only Present
MindTouch 4 A pro-active support platform that delights your users. No longer sold. March 2013 SaaS only Present
MindTouch TCS A technical documentation platform. No longer sold. 2010 SaaS only Present
MindTouch Platform Deprecated. An on-premise collaboration suite. No longer sold.  2008 On-premise only Not supported
MindTouch Core Deprecated. An on-premise lightweight community version of MindTouch Platform. No longer sold. 2006
 
On-premise only Not supported
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