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Link to file attachment does not work

Ensure you are using the correct format for links to attachments.

Issue

File link does not work

Resolution

Ensure the link does not begin with files.mtstatic.com

In the Link window, the Link to: field should show /@api/deki/files/

When using the Browse or Search functions in the Link window, the @api/deki/files/ URL is used automatically

Cause

Links beginning with files.mtstatic.com have expiration timestamps and will not work after the time included in the URL as the?Expires= parameter

The timestamp in the URL is given in Unix time 

 Links to files beginning with www.example.com/@api/deki/files do not have expiration parameters and do not expire.

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