Skip to main content
MindTouch Success Center

Site privacy

Site Privacy is the highest level of who can access your MindTouch site and how.

Control more granular content access through page permissions.

Private versus Public Site Privacy in MindTouch

  • Public: Anyone can find and see your MindTouch site, but you can optionally privatize sections, pages or paragraphs to control access. A public site has high online visibility. Search engines can find, index and list content. Make your site Public.
  • Private: Access is restricted to those with a login. A private site has no online visibility. Search engines cannot find, index or list content. Make your site Private.

User and business impact

Channel Public site Private site
User access Users do not have to log in; sections, pages, or paragraphs can be privatized to restrict public access. Users must log in; only logged in users can view content; all sections are private.
Google access Search engines (such as Google) can see site, index site, and list content of site. Search engines (such as Google) cannot see site, index site, or list content of site.
Online visibility Anyone performing a search can find public content through a Google search. None.
Marketing 
impact
Authoritative content is favored by Google and brand visibility is high; online product information is controlled by you; opportunity to attract new customers. Brand does not have online visibility and so misses out on opportunities to build brand awareness; online product information is controlled by outside parties; no opportunity to attract new customers.
Sales 
impact
Prospective customers can find and access product information via Google search and validate or research product; opportunity to generate new qualified leads; readily available information speeds up sales. Prospective customers cannot find product information via Google search to validate or research product; no opportunity to generate new qualified leads.
Support 
impact
Users can find and access self-service help via Google; demands low effort from users; able to easily find answers users have no need to contact support. Users can only self-serve once logged in; demands high effort from users; unable to find answers, users will contact support.
  • Was this article helpful?