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NICE CXone Expert
Expert Success Center

Editor configuration

Applies to:
MindTouch (current)
Role required:
Admin
Configure which tools you want to appear within the Expert Editor. Any Editor configuration changes apply to all users.

Editor configurations only apply to the full Editor accessed via the web browser experience. Editor configurations are not available for Editor Lite, which is used for authoring in CRM or Touchpoint integrations.

Modify Editor Configuration

  1. Navigate to Site Tools > Dashboard > Site Administration > Editor Configuration.
  2. Select or deselect the checkboxes for individual Editor tools.
  3. Click Reset to default to re-select all checkboxes.
  4. Click Save

Save and refresh the Editor Configuration page for the Toolbar Preview to show changes to both toolbar buttons and drop-down menus.

Modifications will appear for all users the next time they refresh and open a page in Edit Mode.

Editor Configuration options

The Editor Configuration page is divided into three categories: Format, Style, and Elements.

Format

Alignment, Indent, Font, Size, Color, Headings, Bold, Italic, Underline, Strikethrough, Subscript, Superscript, Code, Plain text, Remove format

Editor-Configuration-Format.png

Style

None, <pre> Format, Blockquote, Comment, Conditional Text, DekiScript, JavaScript, CSS

Editor-Configuration-Style.png

Elements

Bulleted list, Numbered list, Definition list, Horizontal line, Page break, Special character, Content reuse, Path, Video, Templates, Link, Anchor, Image, Table

Editor-Configuration-Elements.png

Disable Spell Check As You Type (SCAYT)

  1. Navigate to Site Tools > Control Panel > System Settings > Editor.
  2. Paste the following code in the text field:
    CKEDITOR.config.removePlugins='scayt,wsc';
  3. Save. 
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