March 2023 Releases
Release 2023-03-23
Enhancement
UI
Users can drag and drop to rearrange Articles in the Classifications and Topic hierarchy tabs.
Fixes
Authoring
A comment is cleared when the user clicks the [ X ] in the top right corner of the comment box. Previously, clicking the [ X ] did nothing.
API
The Search insights API was returning a 500 error on the first attempt. This has been fixed and there is no need to refresh the page for the report to run.
Release 2023-03-16
This release is complete. The Release was deployed to all Expert sites as of 7:18 PM (PST).
Enhancement
Attachments
The Attach a file button has been removed from live pages with a draft because you can't attach files to pages that have existing drafts. Previously, users attempting to attach a file to live pages with drafts received an error message.
Release 2023-03-09
This release is complete. The Release was deployed to all Expert sites as of 10:44 AM (PST).
Today’s release included under-the-hood changes for product maintenance and preparation for upcoming features.
Release 2023-03-02
This release is complete. The Release was deployed to all Expert sites as of 10:11 AM (PST).
Enhancement
Expert for CRM
The option to add a Links tab has been added to the Touchpoint configuration where Link-to-Case is also supported. Please contact your CSM to enable this feature.
Note: Once enabled, a new Expert for CRM integration or Touchpoint must be created.
Fix
URLs
Redirects ending with a ?/ now resolve to the correct page.