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NICE CXone Expert
Expert Success Center

September 2022 Releases

Releases: 2022-09-01, 2022-09-08, 2022-09-15, 2022-09-22, 2022-09-29

Release 2022-09-29

This release is complete. The Release was deployed to all Expert sites as of 1:07 PM (PST).

Today’s release included under-the-hood changes for product maintenance and preparation for upcoming features.

The Success Center also received a fresh look. Do not worry, this does not affect the functionality of the site, just its appearance.

Release 2022-09-22

This release is complete. The Release was deployed to all Expert sites as of 10:42 AM (PST).

Today’s release included under-the-hood changes for product maintenance and preparation for upcoming features.

Release 2022-09-15

This release is complete. The Release was deployed to all Expert sites as of 10:10 AM (PST).

Today’s release included under-the-hood changes for product maintenance and preparation for upcoming features.

Release 2022-09-08

This release is complete. The Release was deployed to all Expert sites as of 3:37 PM (PST).

Fix

Page edits

If a user does not input any text in the "Why are you making this edit?" field, when viewing the Revision Summary, the default text will not appear inside the field.

Release 2022-09-01

This release is complete. The Release was deployed to all Expert sites as of 2:07 PM (PST).

Fix

Okta SSO

When added to a group through SCIM provisioning, users remain in the role they were assigned.

Enhancements

API

web.JSON and web.xml DekiScript calls can request a file from the same site.

Pages API

Sub-pages endpoint includes revision and date.modified.

New Articles

Default new article status (live or draft) is based on user's last selection when creating a new article.

Review Manager

If there are no open reviews, only the OK button is displayed.

Page Permissions

When no sub-pages are present, labels are grayed out while setting up special page permissions.

Page Subscriptions

Email notifications now include display name and user name.

 

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