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NICE CXone Expert
Nice CXone Expert Success Center

September 2022 Releases

Releases: 2022-09-01, 2022-09-08, 2022-09-15, 2022-09-22, 2022-09-29

Release 2022-09-29

This release is complete. The Release was deployed to all Expert sites as of 1:07 PM (PST).

Today’s release included under-the-hood changes for product maintenance and preparation for upcoming features.

The Success Center also received a fresh look. Don't worry, this does not affect the functionality of the site, just its appearance.

Release 2022-09-22

This release is complete. The Release was deployed to all Expert sites as of 10:42 AM (PST).

Today’s release included under-the-hood changes for product maintenance and preparation for upcoming features.

Release 2022-09-15

This release is complete. The Release was deployed to all Expert sites as of 10:10 AM (PST).

Today’s release included under-the-hood changes for product maintenance and preparation for upcoming features.

Release 2022-09-08

This release is complete. The Release was deployed to all Expert sites as of 3:37 PM (PST).

Fix

Page edits

If a user doesn't input any text in the "Why are you making this edit?" field, when viewing the Revision Summary, the default text will not appear inside the field.

Release 2022-09-01

This release is complete. The Release was deployed to all Expert sites as of 2:07 PM (PST).

Fix

Okta SSO

When added to a group through SCIM provisioning, users remain in the role they were assigned.

Enhancements

API

web.JSON and web.xml DekiScript calls can request a file from the same site.

Pages API

Sub-pages endpoint includes revision and date.modified.

New Articles

Default new article status (live or draft) is based on user's last selection when creating a new article.

Review Manager

If there are no open reviews, only the OK button is displayed.

Page Permissions

When no sub-pages are present, labels are grayed out while setting up special page permissions.

Page Subscriptions

Email notifications now include display name and user name.

 

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