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MindTouch Success Center

September 2021 Releases

September Updates

Release 2021-09-02

Today’s release included under the hood changes for product maintenance and preparation for upcoming features.

Release 2021-09-09

Announcement

In-Product Branding

Goodbye MindTouch, Hello NICE CXone Expert!

MindTouch was acquired by NICE earlier this year. With this acquisition, you will begin to notice changes throughout the product as we transition to the updated branding. These changes will not affect any custom branding applied to your site(s) and will only affect out of the box elements and references to the previous MindTouch brand.

Release 2021-09-16

This release is complete. The Release was deployed to all MindTouch sites as of 2:14 PM Pacific Time.

Today’s release included under the hood changes for product maintenance and preparation for upcoming features.

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