Skip to main content
NICE CXone Expert
Expert Success Center

July 2020 Releases

July Updates

Release 2020-07-09

Enhancement

Deleted Pages

Added the option to restore a deleted page without an article type for sites with Guided Content Framework

Expert for Salesforce with Capture Manager

Improved the notification that appears when editing non-KCS pages in Expert for Salesforce with Capture Manager

Fixes

Capture Manager

Fixed an issue where changing the page title would reset Classifications in Capture Manager

Deleted Files

Fixed an issue where deleted files would show the wrong attached date in the Control Panel

Release 2020-07-16

Fixes

There were no fixes this week.

Release 2020-07-23

Fixes

There were no fixes this week.

Release 2020-07-30

This release is complete. The Release was deployed to all Expert sites as of 8:40AM Pacific.

Fixes

Deleted Pages

Fixed an issue with link HTML appearing in the prompt when restoring pages in the Control Panel

Expert for Salesforce

Fixed an issue in Firefox with editing articles in the integration that are already being edited in another location

 

  • Was this article helpful?